Privacy Policy
Welcome to Stage One Goods (the “Website”).
We are committed to protecting your personal data and respecting your privacy in accordance with applicable laws and regulations. Please read the following Privacy Policy carefully to understand how we collect, use, store, and protect your personal information.
1. Scope of This Privacy Policy
This Privacy Policy applies to the collection, processing, and use of personal data when you browse or use the services provided on this Website.
This Policy does not apply to third-party websites linked from this Website, nor to personnel or organizations not commissioned by or involved in the management of this Website.
2. Collection, Processing, and Use of Personal Data
When you browse the Website or use our services, we may collect necessary personal data depending on the nature of the service. Such data will only be used within the scope of the stated purposes.
Unless we obtain your prior consent, your personal data will not be used for purposes other than those specified.
When you use inquiry forms, place orders, complete surveys, or engage in other interactive features, we may collect the following information:
Name
Email address
Contact telephone number
Contact address
Usage time and related records
During general browsing, our servers automatically record certain technical information, including IP address, browser type, operating system, browsing and click activity. Such information is used solely for internal analysis and service optimization and does not identify individual users nor is it disclosed externally.
To improve service quality, we may perform statistical analysis on collected survey data or usage data. Results will only be used or displayed in an aggregated and anonymized form.
You have the right to request access to, correction of, or deletion of your personal data at any time.
3. Categories of Personal Data Collected
To provide product sales and related services (including online ordering), we may require you to provide the following information. Failure to do so may affect our ability to provide services:
Name
Shipping, correspondence, or billing address
Payment information (including credit card or bank account details)
Contact details (telephone number and/or email address)
Identity verification information (such as identification document type and number)
Personal interests or related activity information
In addition, the Website may collect anonymized technical data relating to Website usage, including:
IP address or domain name
Browser type and version
Operating system
4. Use of Cookies
The Website may store and access cookies on your device to recognize your identity and provide personalized services.
You may disable cookies through your browser settings; however, doing so may result in certain Website functions not operating properly.
5. Call Recording
In certain circumstances, telephone calls between customers and our order or inquiry hotline may be recorded. Such recordings are used solely for service quality monitoring, internal training, and management purposes. Reasonable measures are implemented to prevent unauthorized access.
6. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13.
If you are between the ages of 13 and 18, you confirm that you have obtained consent from a parent or legal guardian to use this Website and agree to this Privacy Policy.
7. Purposes of Personal Data Use
Your personal data may be used for one or more of the following purposes:
Providing, selling, and delivering products and services
Processing orders and payments
Creating, managing, and maintaining customer accounts
Responding to inquiries and handling customer requests
Improving and optimizing products, services, and user experience
Other purposes directly related to the above
8. Service Providers
We may disclose necessary personal data to third-party service providers who assist in operating the Website, such as payment processors, logistics providers, data analytics providers, and market research agencies.
Such service providers are permitted to use personal data only as necessary to perform their duties and are subject to confidentiality obligations.
9. Disclosure of Personal Data
We will not disclose your personal data to third parties unless required by law or under the following circumstances:
Affiliates or group companies of Stage One
Partners acting on behalf of or assisting us in providing services
Government authorities or entities legally entitled to request disclosure
Financial institutions, credit card issuers, or related service providers
We do not use your personal data for third-party direct marketing purposes.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including but not limited to:
Restricted-access computer systems and storage facilities
Firewalls, antivirus software, and information security controls
Access granted only to authorized personnel on a need-to-know basis
Regular review and updating of security measures
11. Amendments to This Privacy Policy
The Website reserves the right to amend this Privacy Policy at any time. Any revisions will be published on the Website and shall take effect immediately upon posting.
Your continued use of the Website constitutes acceptance of the latest version of this Privacy Policy.
