Delivery & Shipping Information
In-Store Pickup & Shipping Fees
All product prices include shipping from Korea to the Stage One Tsim Sha Tsui store (Hong Kong).
Customers who choose in-store pickup are not required to pay any local shipping fees.
After arrival in Hong Kong, items must be collected within 2 months.
Orders not collected within this period will be automatically cancelled without refund.
For special circumstances, customers must contact us before the collection deadline.
Local Delivery to Hong Kong & Macau
Stage One partners with SF Express for delivery services.
Free Shipping Offers
Orders of HK$799 or above
Free SF Express delivery to:
SF Stations
SF Lockers
Convenience Stores
Commercial Addresses
Residential Addresses
(Remote areas excluded)
Orders of HK$999 or above
Free delivery to Macau
Free shipping eligibility is calculated based on the final payment amount, after all discounts, promotions, and shopping credits are applied.
If the checkout amount does not meet the free shipping threshold but free shipping is selected, the system will automatically change the delivery method to SF Express – cash on delivery.
Free shipping deliveries are arranged solely by Stage One, and customers are not able to select or change the courier service.
Orders Below Free Shipping Threshold
For orders that do not qualify for free shipping, customers may choose self-paid delivery.
SF Express (Cash on Delivery)
Shipping fees payable upon delivery
Applicable to SF Stations, SF Lockers, commercial and residential addresses
Fees are calculated based on parcel size and weight
Starting from HK$25
Important Notice
Stage One shall not be held responsible for any delivery delays, lost parcels, or product damage caused by the courier company.
In such cases, we will assist in following up with the courier provider; however, order cancellations or refunds will not be accepted under any circumstances.
